Last Updated: August 5, 2026

Thank you for shopping with Ease. We are committed to processing and delivering your order as quickly as possible.

Order Processing

All orders are processed within 2 business days after payment has been successfully received.

Orders are processed Monday through Friday, excluding weekends and public holidays.

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Shipping Times

Estimated delivery time is up to 10 business days from the date your order is shipped.

Please note that delivery times are estimates and may vary depending on your location, local carrier operations, customs clearance, or other circumstances beyond our control.

Shipping Confirmation & Tracking

As soon as your order has been dispatched, you will receive a shipping confirmation email with a tracking number so you can follow your package throughout its journey.

Shipping Delays

While we aim to deliver every order within the estimated timeframe, occasional delays may occur due to:

• High shipping volumes

• Customs inspections

• Weather conditions

• Carrier delays

• Incorrect or incomplete shipping information provided during checkout

Ease is not responsible for delays caused by shipping carriers or customs authorities.

Incorrect Shipping Address

Please ensure your shipping address is accurate before completing your purchase.

If an incorrect address is provided and the order has already been shipped, we may be unable to modify or recover the shipment.

Lost or Damaged Packages

If your order arrives damaged or appears to have been lost during transit, please contact us at support@drink-ease.com as soon as possible.

Our team will work with the shipping carrier to investigate the issue and provide an appropriate solution where applicable.

International Shipping

We currently ship to selected countries. Shipping availability and rates are displayed during checkout.

Customers are responsible for any customs duties, import taxes, or additional fees imposed by their local authorities, unless otherwise stated at checkout.